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Knowledgebase

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Can I Access phpMyAdmin outside cPanel?
The phpMyAdmin tool that is available in cPanel is bundled with it and can be used only if you...
Can I have more than one login for my cPanel?
Unfortunately you are not able to have more than one login for your Cpanel. This is a basic...
How do I access cPanel?
cPanel can be accessed by using either of the URLs below:  ...
How do I find my MySQL version?
Login to cPanel In the "Stats" section on the left, locate the row labeled "MySQL Version"....
How do I find my PHP version?
Login to cPanel. In the "Stats" section on the right, located the row labeled "PHP version"....
How do I setup my domain to my blogger account inside cpanel?
Here are the following steps to setup your Blogger account to a custom domain name through your...
How do I setup my domain to my blogger account inside the domain registrar?
1. Ask Zoom support to provide you domain access from enom.2. Login to https://access.enom.com/3....
How long do domains take to propagate?
Domains usually take anywhere from 15 minutes to 3 hours to propagate, although this process may...
How to add a new mime type in cPanel?
MIME types tell browsers how to handle specific extensions. In order to define a new Mime Type...
How to block access to a specific folder?
To block all access to a specific folder in your account, you should add this rule to the...
How to make cPanel faster?
If you are experiencing slowness in your cPanel, you can fix this by changing your theme. Follow...
How to password protect a single file?
In order to password protect a single file, you need to have the following files under your...
My Website looks different on other browsers
Having a website look the same on different browsers has been an ongoing issue for the web...
Problem loading images on cPanel
If your cPanel is not showing or loading images, please follow these steps:    1. On...
Reasons why a website load slowly
The time for loading a web site depends mostly on: 1. The number / size of external resources...
Reasons why Websites get Hacked
The most common reasons for a hacked website include: Outdated web application. Every popular...
What are the differences of POP 3 and SMTP?
Both POP 3 and SMTP are protocols for handling emails over the internet. The difference between...
What do my cPanel stats mean?
Within cPanel, there are numerous statistics listed on the left of the screen.  ...
What happens when a domain expires?
After a domain expires, it will be available for registration by anybody. It is recommended to...
What is a domain?
A domain is a human-readable name assigned to an IP address to make accessing websites much...
What is CAPTCHA?
CAPTCHA stands for Completely Automated Public Turing test to tell Computers and Humans Apart...
What is CMS?
CMS stands for Content Management System; it is a computer application that allows publishing,...
What is FTP?
FTP (File Transfer Protocol) is a method used to transfer files between your computer and the web...
What is Joomla?
Joomla CMS(Content Management System) is a multi functional Open Source application for creating...
What is SSH?
SSH (Secure Shell) is a secure method for logging into a server remotely and giving the server...
Will changing cPanel password affect my other passwords?
The main username and password are the same for cPanel login, FTP login, and MySQL database...