PLANNED MAINTENANCE: Firmware upgrade with no expected service disruption

Dear Valued Customers,In order to prevent an unplanned outage resulting in significant downtime, Engineers will be performing a firmware upgrade on the Master Backend Routers (MBRs) in the SNG01 data center during a scheduled maintenance window on Friday July 6th at 16:00 UTC 00:00 SGT+0800. We do not expect down time so there is no required ... Read More »

25th Jun 2018
Routine Platform Maintenance

Dear Valued Customers,Datacenter Cloud Engineers will be performing routine platform maintenance on the Virtual Server Instance (VSI) cloud host. There is no expected customer impact and there is no customer action necessary before the scheduled maintenance. Maintenance will begin 15:00 UTC and end 18:00 UTC Thursday June 28, 2018. You may still ... Read More »

25th Jun 2018
Infrastructure Upgrade

Dear Valued Customers:On Friday, 2018-06-15, from 13:00 UTC to 23:00 UTC, IBM Cloud will be performing a planned infrastructure upgrade in the following datacenters:dal05dal07hou02sjc01dal06hkg02sng01We do not expect any service interruption from this maintenance, however some customers may notice the console inaccessible or intermittent ... Read More »

14th Jun 2018
Event: ZOOM Hosting System Maintenance - 04/04/2018

Dear Valued Customers:System Upgrade maintenance will be performed on Wednesday, April 4th 2018 between the hours of 09:00pm PHT and 11:00pm PHT.Affected Main Client AreaLive HelpTicketing SystemThis maintenance will require our sytem to be in offline mode to under go version upgrade for bug fixes and more ... Read More »

4th Apr 2018
Domain Pricing Adjustment for .ph

Dear valued clients,  Please be advised that effective 2 April 2018, .PH domain renewals and registrations will be at Php 1,650.00 instead of Php1,550.00. This increase was caused by the recent weakening of Philippine Peso against the US Dollar. assured, however, that we have exhausted all means to reduce the price ... Read More »

28th Mar 2018

Dear ZOOM.PH Clients,Please be informed that ZOOM.PH's datacenter will be performing a maintenance to upgrade the master backend routers on Tuesday 20-Mar-2018 at 12:00 am Manila Time. The duration of the maintenance will be 6 hours. This maintenance is going to be spread across two nights.During this maintenance there could be multiple ... Read More »

13th Mar 2018
Non-disruptive storage cluster firmware upgrade

Dear ZOOM.PH Clients, Please be informed that ZOOM.PH's datacenter will be conducting planned, non-disruptive storage cluster firmware upgrade. On 23 February 2018 at 04:00 UTC, engineers will begin working on a storage cluster firmware upgrade for a VSI SAN storage cluster in SJC01 and SJC03.Servers Associated with this event:Item ID | ... Read More »

23rd Feb 2018
GARNET server EasyApache 4 Announcement

Scheduled date: Sept 29, 2017, 11:00PM to Sept 30, 2017, 2:00AM PHTDuration: 3 hours This is to inform all hosted accounts under that we'll upgrade its EasyApach3 to EasyApache 4 on Friday, September 29, 2017. No downtime is expected during its process, only intermittent connections for HTTPD service within 3 hours.In ... Read More »

26th Sep 2017
ZOOM.PH Website and Ordering System Maintenance

Dear ZOOM.PH Clients, Please be informed that ZOOM.PH will be conducting server maintenance on May 4-5, 2017. The maintenance is going to be carried out from 11:00 PM May 4 to 5:00 AM May 5 Manila time. During the maintenance window services under ZOOM.PH including ticketing system, website, chat support and ordering system may not be accessible. ... Read More »

29th Apr 2017
Server Maintenance

Dear ZOOM.PH Clients, Please be informed that ZOOM.PH will be conducting server maintenance on April 13 - 14, 2017. The maintenance is going to be carried out from 11:00 PM Thursday to 5:00 AM Friday manila time. During the maintenance, both email and website may not be accessible. Moreover, these are the affected ... Read More »

12th Apr 2017